IT - Information Technology industry has two divisions like IT - Software, IT - Hardware & Networking. In order to get into IT - Hardware & Networking domain, the basic technical skills are very necessary to survive in this industry. The basic technical skills are such as
A+ - Complete Hardware, which includes PC Assembling, various components available in Motherboard, RAM, HDD, SMPS, BIOS, Chipset, Hardware Troubleshooting, OS installation, Basic Software installation, Remote Tools, Printers, Scanners Configuration and Troubleshooting, File types, Backup types, Data Backup, Device Driver installation and updates, Disk Management, Disk Defragmentation
N+ Basic Networking which includes the different types of network like LAN, WAN, MAN, OSI Layers, Topologies, Various protocols, Port Numbers, IP Address Classification, DNS, DHCP, DORA, APIPA, Sharing Files and Folders, Workgroup and Domain, Basic details about Routers, Switches, Firewall
MS Outlook - Configuration, Troubleshooting and Backup - Email Clients
ITIL Basics & Ticketing Tool - Information Technology Information Library, Incident Management, Problem Mangement, Change Management, Service Level Management, Service Request Management, Service Level Agreement, various priorities, Ticketing tools options, Incident Handling, Maintaining CSAT scores
Remote Tools - Remote Support Tools such as AnyDesk, LogMeIn Rescue, TeamViewer, Ammyy Admin, DameWare, NetMeeting, Remote Desktop Application
These are the basic technical skills in which a candidate can get an entry level career as Desktop Support Engineer. There are many levels in Desktop Support such as L0, L1, L2, L3, L4. Desktop Support Jobs is suitable only for Male candidates.
For female candidates, Help Desk Engineer / Service Desk Engineer roles will be suitable where they can handle incidents and resolve the incidents as per SLA guidelines.
Without knowing the basic concepts or technical skills, do not go for advanced technical skills which wont help you practically while working in office.
For candidate who want to start their career as Network Engineer, then make sure, you have at least 3 years experience as Desktop L2 Engineer handling Desktop + Network Roles, then complete your CCNA course and certification and then you can be a Network Engineer - L1.
To start a career in Windows Server 2008 / 2012,/ 2016 then you should have at least 3 years of work experience as Desktop L2 Engineer handling Desktop + Server Roles, then complete MCSA / MCSE course and certification and then you can be a System Admin - L1.
Our Training Model is entirely different from other training institutes in the entire country. We do not take classes on a daily basis for every candidate. Our Training model is consist of Real Time Internship and Training methods, so that each and every candidate gets knowledge about the IT - Set up, desktop and network issues in a real time and they will understand each and every thing practical by viewing and troubleshooting the incidents raised by the end users. Moreover, the training which we conduct is only on Saturdays, so that from Monday to Friday each and every candidate will be able to attend the Real Time Internship in our client projects from 9 AM to 6 PM as an employee.
The right guidance and the right training will always fetch the right career to each and every candidate. After our training, we used to give them attitude tips, industry scenario, roles and responsibilities assigned to each Engineer in the company, their interview preparation, tips to earn extra money in their free time, communication skills, technical questions and materials will be shared to them. Each and every candidate is given 100% guaranteed placement in ten days of time after the training gets completed. The placements which we do is a Life Time Placement. Every year we guide the candidate what is good, what is not good in changing the career aspect. We also guide them if they have to do extra certifications to achieve their goals and to move next level in their career.
Benefits of this training for each and every candidate, they will receive the following: